One of the basic principles of modern life is the maintenance of normal relations between people and the desire to avoid conflicts. In turn, respect and attention can be earned only with respect for courtesy and restraint. But in life we often have to deal with rudeness, harshness, disrespect for the personality of another person. The reason here is that we underestimate the role culture of human behavior, shown in etiquette.
etiquette culture, which is a manifestation of a general moral culture, a person’s upbringing, his internal attitude towards others, manifests itself primarily in attention and respect to other people. Therefore, one of the most necessary norms of etiquette is politeness, which manifests itself in many specific rules of behavior: in greeting, addressing a person, in the ability to remember his name and patronymic, the most important dates of his life. Cervantes famously says: “Nothing costs so little and is not valued so dearly as politeness” - this is the “sum of small sacrifices” that we bring to people with whom we enter into one or another relationship.
True courtesy is sure kind and sincere.. It is one of the manifestations of a disinterested attitude towards people with whom we have to communicate. With some of them, these relations can turn into friendship, with someone they can remain just comradely or businesslike. But our sincere goodwill to all is an obligatory tribute to courtesy.
Other important "whales" on which the rules of etiquette are based are tact and sensitivity. These noble human qualities are manifested in attention, deep respect for those with whom we communicate, in the desire and ability to understand them, to feel how we can give them pleasure, joy, or vice versa, cause irritation, annoyance, resentment. Tact and sensitivity are also manifested in sense of proportion, which should be observed in a conversation, in the ability to feel the boundary beyond which our words and actions can cause undeserved resentment, grief, pain in a person.
A tactful person always takes into account specific circumstances: the difference in age, gender, social status, the place of conversation, the presence or absence of strangers. A tactful and well-mannered person behaves in accordance with the norms of etiquette, not only in an official setting, but also at home. Tact and a sense of proportion tell him what can and cannot be done under certain circumstances. Such a person will never, by word or deed, offend another, nor offend his dignity.
Unfortunately, there are people with a double standard of behavior: one - in public, the other - at home. At school, with acquaintances and friends, they are polite, helpful, and at home, with loved ones, they do not stand on ceremony, are rude and tactless. This speaks of a low culture of a person and a bad upbringing.
Forms of tactlessness very varied.
Tactless in conversation:
– without reason to refuse to discuss the proposed topic (“I don’t want to talk about this topic”);
- to conduct conversations that can evoke painful memories in those present, unpleasantly hurt them (about illness, death, etc.);
- allow inappropriate jokes, make fun of those present, gossip about those absent;
- loudly spread in public places and transport about purely personal, intimate matters - one's own and others';
- whisper in your ear, etc.
Tactless in behavior :
- upon entering the transport, stop at the door, not thinking about the remaining passengers;
- take several places in transport with yourself or your luggage at once;
sit in transport, “not noticing” women and elderly people standing in front of you;
- do not leave a passage on the metro escalator for those who are in a hurry (you should always stand on the right);
- always be dissatisfied with everything, grumble, condemn everything, make constant claims;
behave uncontrollably in your own apartment, causing concern to neighbors: slamming doors, turning on the TV or radio at full power, making noise at a late time;
It is also tactless to show idle curiosity:
- staring at a person intently, especially pointing at him or whispering about him;
- look into the windows of other people's apartments;
- Spread other people's secrets.
Tactful behavior is also based on self-mastery. That's why tactless:
- act and speak in a state of anger or passion - later you may regret it bitterly;
- show your likes and dislikes too openly;
- go too far in expressing your courtesy and friendliness so that they do not turn into importunity.
Not only a sense of proportion will help you behave correctly in these situations, but also delicacy, which will tell you how to approach a person so as not to offend, offend him, not to touch a sore spot, but on the contrary, try to help him, get him out of a difficult situation.
At the same time, delicacy should not be excessive, intrusive, turn into flattery, lead to praising everything seen and heard. It is not necessary, for example, to hide that you are seeing, hearing, tasting something for the first time, for fear that you will be considered ignorant.
A prerequisite for tact is respect for another which manifests itself, in particular, in the ability to listen to him, in the ability to quickly and accurately determine the interlocutor's reaction to our statement, actions and, if necessary, self-critically, without false shame, apologize for the mistake made. This will not only not lower your dignity, but, on the contrary, will strengthen it in the eyes of people, revealing such a valuable trait of yours as modesty. After all, a modest person never strives to show himself better, more capable, smarter than others, does not emphasize his superiority, does not demand for himself any privileges, special amenities, services.
But egocentric people, on the contrary, seek to attract attention to themselves, to squeeze forward everywhere. To this end, they condemn, ridicule, belittle the importance of others, exalting their own merits, often non-existent. Such people are unpleasant in society, they are no longer respected, because they lack tact, inner sensitivity, which are so necessary in communication.
However, modesty should not be manifested in timidity and shyness. On the contrary, modest people may well turn out to be quite decisive and active in critical circumstances, while defending their own opinion. But this should be done without causing internal resistance in the interlocutor and the desire to fight before the argument began. In order to prove something, it is necessary to do it so subtly, so skillfully, that no one will feel it. And it is best to end the misunderstanding with a friendly, tactful remark, a sympathetic desire to understand the point of view of your opponent.
Calmness, diplomacy, a deep understanding of the interlocutor's argumentation, well-thought-out counter-argumentation based on accurate facts - this is the solution to this contradiction between the requirements of "good manners" and firmness in defending one's opinion during discussions.
It is simply impossible to “learn tact” - it is acquired not only under the influence of the environment and upbringing, but also due to the character and desire of the person himself. However, it is certainly possible to develop it.
In addition to the main principles courtesy, tact, modesty there are also general rules behavior. These include, for example, "inequality" people in the field of etiquette, expressed, in particular, in the form benefits who have - remember!: - women before men,
- seniors before juniors
the sick before the healthy
- boss (director, teacher) in front of subordinates.
How can this manifest itself, for example, in relation to a woman? A man, a young man, a young man should be attentive to women, girls (remember: his attitude towards a woman is judged on the level of his culture and upbringing).
If he accompanies or escorts her, he must take care of her in every possible way. In the theater, in a restaurant, at a party - to help undress and dress, give a coat, hand over clothes to the wardrobe. Letting go ahead at the door (except for the halls of the restaurant, where men enter first). In the transport, the elevator to help get in and out (the man comes out first, giving the lady his hand). Take heavy luggage from her, or at least offer to help. Always and all women, regardless of their age, give way to a seat in transport. Going up the stairs, the man lags behind the woman by 1-2 steps, going down, he goes ahead.
Thus, our conversation turns from general principles of etiquette private behavioral issues.
Etiquette is a rather complex science, which is fraught with a number of features. The main subtlety is that the rules of etiquette do not always carry an absolute meaning. It all depends on the place, time and circumstances. Having comprehended these rules, each person will be able to avoid embarrassing situations. A review article on the topic "Rules of Etiquette" will give a general idea of this concept. We will help you navigate in different life circumstances, when you need to show your best qualities in communication and behavior.
- Content:
The concept of etiquette
The historical roots of the very concept of "etiquette" lead to France. In a general sense, this term refers to a set of requirements assigned to a particular culture, which in each individual situation are imposed on human behavior.
According to the dictionary definition, etiquette- these are generally accepted rules of behavior in society, established forms of circumvention. The practical essence of etiquette lies in the fact that it allows people to use ready-made rules. behavior, manners and forms communication with different people.
First rule of etiquette
For more than 40 years, World Hello Day has been celebrated annually. It is not for nothing that such attention is paid to this event. The fact is that greetings is the first rule of etiquette.
If communication takes place face to face, then a smile is indispensable. The first impression leaves a deep mark, and there may not be another time to correct your opinion about yourself. Since ancient times, avoiding a greeting has been considered a prime example of bad manners.
Communication etiquette
Etiquette is a tool that allows you to achieve what you want from communicating with loved ones, friends or colleagues. To do this, you need to understand certain rules and use them in practice.
Any communication should begin with a polite greeting and proper treatment. Even if the conversation is tiring or does not arouse interest, you need to pay attention to the interlocutor. In this case, you will find his location and keep a good impression of yourself.
We have detailed the details in the corresponding article, we will add just a few more words about the concept that is relevant today - the rules of talking on the phone.
telephone etiquette
Even the shortest telephone conversation should be carried out in accordance with the generally accepted rules of etiquette, be it business or domestic. Today, almost everyone has a mobile phone in their pocket. Therefore, the culture of communication by telephone lives and develops in step with the times.
Communication has always brought people together, even if it's just talking on the phone. Such a conversation should fit within the framework telephone etiquette. It is important not to forget the words of greeting and farewell, to be able to clearly express thoughts and stop in time, giving the floor to the interlocutor.
Etiquette norms are studied from school and throughout life. Companies that care about their reputation even conduct special training for employees on how to communicate on the phone. When carrying out business negotiations, not only the personal authority of the speaker is put at stake, but also the image of the organization.
A person does not go beyond the socio-cultural space throughout his life. Thanks to established rules of conduct, he maintains normal relations with others. This is important for every educated person.
Mutual respect can be earned by adhering to the rules of courtesy. Non-conflict people show restraint, do not allow harshness and rudeness in their behavior. They try to avoid even the slightest conflicts and ridiculous situations, daily using the basics of etiquette science.
True benevolence, disinterestedness, sensitivity, politeness and tact are the main qualities of a person on which good behavior is built. They are important at all stages of communication and relationships. Such qualities will allow you to soothe mental pain, smooth out resentment and completely prevent grief.
Good manners
Mastering good manners enriches the spiritual beauty of a person. They are directly related to the right upbringing. Such manners are manifested in gait, clothing, facial expressions, intonation, actions, and treatment of people.
A cultured person should be able to behave with restraint, modestly, tactfully and attentively towards others. He must be held accountable for his words and deeds. These are the key qualities upon which good manners are built. And they, in turn, are regulated by etiquette. Therein lies their intimate connection.
At one time, Goethe compared the manners of a person with a mirror reflecting his portrait. These words have not lost their meaning and relevance in the modern world. The surrounding people notice everything, they judge a person by behavior, which sometimes gives out more than we would like. To be on top, you need to never stop monitoring your manners.
Etiquette at the table
going on solemn event or a family dinner party, a romantic date in a cafe or a business meeting in a restaurant, it is important not to forget about good manners and table etiquette rules. A cultured person should know them so as not to lose face.
Table etiquette is due to a number of features and national traditions, but at least the generally accepted rules must be remembered. The culture of behavior at the table seriously affects the impression of a person. The inability to properly eat, take food or drink can turn away from communicating with such a person.
Modern table etiquette rules are available to everyone. They reveal the purpose and use of serving items, regulate the norms of behavior during meals. Mastering this difficult science will make you feel much more confident at any table.
Away etiquette
It may seem that being a guest is easy and fun. In fact, to become a welcome guest, you need to be able to behave beautifully, that is, to observe guest etiquette. Every educated person should learn its prescriptions and subtleties. No wonder the term “persona non grata” is widely used, which literally means an unwanted guest.
You need to be able to come at the called hour, with good mood, with empty hands. You also need to leave on time, with gratitude for the invitation and a warm welcome. It is important to be able to behave with dignity in any environment and company.
Norms and rules of etiquette
The norms and rules of etiquette have been honed over the centuries. They are being amended different nations who honor their national and cultural traditions. Despite this, there are generally accepted attitudes of behavior and communication between people.
Every educated person sets himself the task of not only getting acquainted with the rules and norms of etiquette, but also tries to follow them. This is an important component of the internal culture of the individual.
Basic rules of etiquette
The treasury of etiquette rules does not cease to be filled with the development of society. In it you can find norms and rules of conduct for all occasions. Every self-respecting person should know at least the basic ones. In this article, we only give an overview of the concept of "rules of etiquette", you can easily find specific examples on the net.
Following key ethical rules simplifies interaction and generally makes life easier in society. Their observance allows a person to show his upbringing and education.
Good etiquette rules
Following the rules of decency does not mean at all that someone should dance to someone else's tune. A person who truly respects himself and others will, in any situation, try to adhere to good etiquette rules so as not to inconvenience yourself and others. To do this, it is enough to master simple and useful rules of good taste. Then not only personal life, but also the surrounding reality will become more beautiful, kinder.
Applying the rules of good etiquette is a guaranteed success. They will help you quickly establish good contact, cause the right reaction and generally feel confident.
Rules of etiquette in society
A person, being a social being, must behave in society with dignity, guided by the rules of etiquette. They are aimed at ensuring that the behavior is natural, not simulated.
Sincere feelings have always been valuable. To express them, each member of society must strive for self-improvement. The inner harmony of a person is achieved by combining high morality with exemplary manners that follow from the rules of etiquette in society.
Etiquette for girls, men, children
Today, the days of chivalry are rarely remembered, how nobly real heroes treated women. Where can you find such gentlemen now? They can be seen only on the movie screen than to meet in real life. Real ladies are also rare today. A girl with refined manners is a rare guest in our area.
The fact is that the weaker sex today communicates on an equal footing with men. And the representatives of the stronger sex are afraid or do not know how to demonstrate their gallantry. Gender differences are being erased, but the rules of etiquette for today's girls and men are no less relevant than in ancient times.
The subtleties of graceful manners are important not only for adults, but also for children. They will help convey the correct model of behavior in society. The child will be able to easily communicate with peers, relatives and strangers. Having mastered the rules of good manners, children will learn to behave at school, at the table, in the cinema. Their social adaptation to adult life will be painless.
Service etiquette is a set of expedient rules established in labor collectives in order to determine the behavior of employees. These rules correspond to moral and moral principles. Compliance with the prescribed requirements should be mandatory for both managers and subordinates.
Service etiquette rules are essential for maintaining a normal working climate and increasing productivity. Their implementation is of fundamental importance for stable and fruitful cooperation with customers and partners.
Service etiquette prescribes the requirements for behavior not only within your team, but also in cooperation with external entities. Maintaining business communication with foreign partners, you need to know their rules of etiquette, traditions and customs. Only such relationships can become long-term beneficial for both parties.
We talked in general terms about the rules of etiquette and the components of this concept for different aspects of human life. The details of good manners in different circumstances are appropriate to consider separately, in detail, for each situation. It is impossible to reflect the rules of conduct in all the subtleties in one material. Therefore, we consider this article a starting point in the world of etiquette and will use it as the content for subsequent articles on this topic.
Etiquette is a set of rules of conduct that must be observed in society, since we are a civilized society, and not primitive people.
You also need to know the rules of etiquette when you are a public person, attending social events. In this article, we will analyze 15 rules that you need to remember for more harmonious communication, interaction with each other.
1. When you are invited to a reception, be sure to check with those who invited you, do you need to attend or not?
2. And if you have already confirmed your presence, then be sure to be punctual ...
3. Be sure to bring a gift or treat to the hosts. And if the invitees have small children, take something for them too ...
4. When you come to visit - you will need to kiss or hug the hosts, or just shake hands, show respect ...
5. Do not rush at the table, eat at the same pace as other guests ...
6. Avoid topics for communication that affect politics or are inconvenient for other guests, and also - do not raise your voice, communicate naturally and in a way that makes everyone feel comfortable ...
7. When eating, the napkin should lie on your knees, after that - to the left of the plate. Cutlery should be put on a plate, you can’t leave it on the table ...
8. Do not leave your mobile phone, tablet and other gadgets on the table - this is not a fork, knife or spoon ...
9. You should consider the size of the table, the number of chairs so that guests can comfortably accommodate, and also - the table should be covered with a clean tablecloth ...
10. Dishes should be exhibited from one set, or at least suitable ...
11. Offer your guest different glasses so that the guest has the choice of drinking white or red wine, if the menu suggests it. Also water glasses...
12. The owners should immediately show where the bathroom is, maybe they want to wash their hands, fix their hair or makeup ...
13. If several people do not know each other, then it is necessary to introduce them to each other. Ladies must be introduced by name and patronymic, as well as introduced before other guests ...
14. Ladies should not apply make-up, fix make-up at the table, for this you need to use the bathroom. And men are not allowed to comb their hair, touch their beard at the table ...
15. Be sure to thank the hosts for their attention, delicious cooking, and interesting conversation. Ah, the hosts should thank the guests for coming...
Do you know other rules of etiquette?
Etiquette - the rules of behavior of people in society, which determine what can and cannot be done in certain situations. Knowledge of etiquette helps to make a good impression on people and build effective communication. This will be especially useful when attending ceremonial events.
Many of us, getting into an expensive restaurant or being present at an important business meeting, feel uncomfortable. This is due to the fact that we do not know exactly how to behave correctly. The basic rules of etiquette will allow you not to fall face down in the dirt in any situation. 
Rules of conduct in society
Never visit without calling. And if you are visited without warning, you can afford to be in a dressing gown and curlers.
If you accepted the invitation, be punctual - you should not say the famous "I might be a little late." Come on time. Only a very important person or a star can be late for more than half an hour: they, as you know, are not late, but delayed.
Coming to visit or to a party, it is always better to have a gift on hand. It doesn't have to be expensive. Win-win options are wine and desserts. If there are small children in the house, bring something for them too.
The format of greetings at the entrance - kisses, hugs, handshakes or other signs of respect - is determined by older guests. Whoever you are - a director, an academician, an elderly woman or a schoolboy - when entering the room, say hello first. 
The usual rules apply at the table. Eat at the same pace as everyone else. 
Certain uncomfortable topics of conversation are best avoided. It is believed that it is impossible to talk about salary, politics, health, religion. Good topics for casual conversation: sports, weather, cooking, pets, art, science, travel, and the like. 
Place a napkin on your knees while eating, and then to the left of the plate. In turn, leave the cutlery on the plate, and not on the table.
Do not put your smartphone on the table in public places. By doing this, you show how important this gadget is in your life and how uninterested you are in the conversation taking place nearby. It is better not to use the phone at all during dinner.
Always turn on silent mode or turn off your phone at the theater, library, cinema, lectures. If you need to make or receive a call, move two or three meters to the side so as not to interfere with the conversation of friends. 
When receiving guests, make sure that the size of the table matches the number of visitors. The tablecloth must be impeccable. The dishes must be from the same set. It is worth picking up all the plates and other items according to the material and colors.
If the menu has 2 types of dishes and 2 fundamentally different wines, put an extra glass for each guest. Don't forget about water glasses. 
If someone came to you for the first time, first show the guest where you can wash your hands and clean yourself up, and then invite them into the living room. 
If there are strangers among the guests, they must be introduced to each other. When meeting, they introduce: a man - a woman, younger in age and position - older, who came later - already present. In this case, the person to whom you introduce the stranger is mentioned first, and the one you represent is the second. 
The fair sex is not recommended to check or apply makeup during a conversation or at the table, and men are not recommended to comb their hair, touch their hair or beard. Don't forget to thank! Say "thank you" to the host and, if possible, to others with whom you spoke, for an interesting conversation. The host should thank all the guests, mentioning that it was their arrival that made this event special. 
Nothing costs us so cheaply and is valued so dearly as politeness. The rules of etiquette are quite simple and based on common sense. You show them in relation to another person, he shows them in relation to you. That way everyone wins.
And finally - Jack Nicholson about the rules of good manners: “I am very sensitive to the rules of good manners. How to pass a plate. Do not shout from one room to another. Do not open a closed door without knocking. Let the lady go ahead. The purpose of all these countless simple rules is to make life better. It's not some kind of abstraction. It is a language of mutual respect that everyone understands.”
Content
In modern society, it is important to have good manners, to be able to behave correctly in different life situations. Etiquette has many features and is a complex science. The main subtlety is that there are no clearly defined norms of behavior, everything depends on the circumstances, time and place. The rules of etiquette between a man and a girl will make communication more enjoyable, and good manners will help to have a psychological impact on a partner.
What are the rules of etiquette
The concept comes from the French word "etiquette", which means a set of generally accepted rules of conduct, knowledge of the basics of politeness. There are several main types of etiquette:
- the ability to present oneself: wardrobe formation, appearance care, physical form, gestures, postures, posture;
- speech form: the ability to say compliments, greetings, thanks, manner of speech;
- table etiquette: the ability to eat, knowledge of serving standards, table manners;
- behavior in society: how to behave in the office, shop, exhibition, museum, restaurant, theater, court;
- business etiquette: relationships with superiors, colleagues, business negotiations.
Good manners for men
If a representative of the stronger sex has a reputation in society, he will always observe moderation in clothes. Shorts and T-shirts are appropriate for a family dinner or during a country holiday. For informal occasions, sporty or dressy attire is fine, while business meetings require a tie and jacket. As for good manners, a well-mannered man will not make it difficult to nod politely in response to the greeting of even an unfamiliar person. How to communicate with a woman, superiors, relatives will be discussed below.
Modern etiquette for women
The first rule for a woman is tact in all situations. Etiquette lessons involve being respectful with everyone, whether it's a neighbor, business partner, or stairwell cleaner. If a woman loves to joke, then it should be clearly defined in which situation you can allow a joke, and with whom you need to be serious. It is necessary to observe the culture of communication with the opposite sex. You should not flirt, flirt and make eyes with unfamiliar men and acquaintances - this is a violation of etiquette. Politeness involves simple communication without intrigue, gossip and rumors.
Etiquette for children
Rules of conduct in society exist for children. The further success, career, environment will depend on the knowledge that the child receives in childhood. The simplest methods of mastering the rules of etiquette are reading fairy tales, watching cartoons, using board games on this topic, and singing songs. The basic rule of courtesy for a child is respect for all adults, children, and animals without exception. From this, everything else flows smoothly.
How to behave in society
Basic code of etiquette for men and women:
- Do not come to visit without a call. Only if you are visited without warning, you can afford to meet a person in home clothes.
- Do not place your bag on a chair or on your lap. The voluminous backpack can be hung on the back of a chair. A purse or a small handbag is placed on the table, and if a man carries a briefcase, then it must be left on the floor.
- When meeting, say your name first if you have to communicate with a group of people. Only the right hand should be served.
- In the car, the passenger needs to sit in the back seat. The most prestigious place is considered to be located behind the driver.
In dealing with people
A typical day for a modern person includes many situations in which the culture of behavior and demeanor is tested: communication in stores, on public transport, meeting colleagues, rules of speech etiquette at official receptions, and so on. As for the first meeting with a person, the impression is created by how well the interlocutor knows how to introduce himself. In everyday etiquette, the younger ones or men are the first to get acquainted. To make a good impression, you should always start communication with a smile.
How should a girl behave with a guy?
Modern etiquette for girls provides knowledge of the elementary rules of behavior with the opposite sex. At the first meeting with a man, you should not throw yourself on his neck, it would be appropriate to just reach out. On a date, you need to behave easily and naturally, joke and smile, but not be offended. You can’t not tell a man about your shortcomings or unsuccessful relationship experiences at the first meeting. There is no need to shout about the merits either, you can point out them, but in passing.
Basics of etiquette
The rules of cultural behavior are simple: a culture of speech that has a stylistic and grammatical orientation, a well-groomed appearance, attentiveness to the interlocutor, the ability to render a service to the needy, to listen to the speaker. The norm of acquaintance and subsequent communication is conditional, therefore, it has the character of an unwritten agreement about what is generally accepted and what is not. Every cultured person must know and follow the rules of etiquette, understanding their necessity for society.
Good manners
An educated person is immediately distinguished from the crowd. He is distinguished by his knowledge of etiquette and a certain manner of behavior: intonation of the voice, expressions used in speech, gait, facial expressions, gestures. This is restraint, modesty, the ability to control emotions, actions, words. To meet the concept of a secular educated person, you need to know and follow certain rules that are considered mandatory in a decent society:
- greeting, the woman is the first to give a hand to the man;
- men greet everyone standing without exception;
- when introducing a guest to other people (when meeting), they call his name, surname, patronymic (during business communication - profession);
- guests do not bring a bad mood, and if there are negative emotions, then the visit should be abandoned;
- children should not be allowed to interfere in the conversation of adults, interrupt elders, whisper in your ear;
- strange children in the presence of their parents do not make remarks;
- when making gifts to people, one should observe tact, taking into account gender, age, and profession.
The ability to dress
The rules of etiquette oblige not only to know the correct manner of greeting acquaintances and strangers, to be able to maintain small talk and adhere to decorum in behavior, but also to wear clothes appropriate for the occasion. Nothing catches the eye like colorful things. The category of things inappropriate for a man includes embroidered shirts, vulgar suits, too bright ties. Business attire should be moderately fashionable. In the morning it is allowed to wear a jacket, frock coat or jacket pair. The color should correspond to the season: light in summer, dark in winter.
The ability to dress with taste is the first sign of a woman's upbringing. The encyclopedia of etiquette contains a circle of rules related to dress, the observance of which distinguishes a real lady. Women's clothing should be appropriate for the nature of the work. An image acceptable for a fashion house would be unacceptable for a brokerage. A business lady for a business lunch or a conference will not fit a too short skirt or a low-cut blouse. If the meeting will be at a resort hotel or club, you need to take several outfits that will be suitable for different situations.
How to Present Yourself
A few more common etiquette rules:
- you need to walk with a straight posture, a tucked up stomach and straightened shoulders;
- communication norms regarding greetings include polite words, but they are not always correct, for example, “good afternoon” should not be said to a person with an upset face;
- even unfamiliar men should help the ladies enter the premises, holding the front door;
- the word "please" should sound at any request;
- before saying goodbye to the interlocutor, you should first prepare for this: “unfortunately, it’s too late,” and then say words of gratitude or a compliment (if this is a woman).
Communication etiquette rules
The rules of etiquette must be observed when communicating between women and men. The male representative should follow to the left of the companion and be the first to enter the restaurant. If the lady greets acquaintances, the gentleman should also greet them, even if the people are unfamiliar to him. Without the woman's approval, a man has no right to touch her. It is allowed only in moments of assistance (getting into a car, crossing the road). Smoking in the presence of another person, regardless of gender, is possible only with the permission of the interlocutor.
There are certain rules of speech behavior. So, if you are insulted in the presence of other people, you should not succumb to provocations. Get up and leave the scene. You can not ask the interlocutor for information about his material well-being, love affairs and other personal things. If you invite a business partner to a meeting, do not forget about punctuality. Special respect should be shown to people who showed generosity or came to your aid in difficult times - they were not obliged to do this.
conversational etiquette
Rules of courtesy exist in any conversation. Speech behavior is divided into written and oral forms, with the former having more stringent rules. There are several types of conversations: business, official, informal. The oral form has simpler rules, for example, instead of a verbal greeting, you can get by with a nod of the head. The ability to conduct a polite speech is to tell the interlocutor only those things that he himself would like to hear. The basic principles of conversation are correctness, brevity, accuracy, relevance.
How to communicate with an interlocutor on the phone
Compliance with the rules of network etiquette should also be during communication on the phone. During the conversation, you need to carefully monitor the intonation, since the interlocutor does not see your face and may misunderstand the meaning of the message. You should not make the caller wait, the maximum time for picking up the handset reaches six beeps. There is no need to rush to the phone either - it is better to answer after the third beep. It is customary to call the interlocutor by name, if he is familiar. If not, please introduce yourself first.
Good manners and business etiquette
The basic rules of conduct include the rules of business communication. But not only the speech component is important in contact with partners, body language also plays an important role. For example, when talking, do not spread your legs wide, keep your hands in your pockets, or stoop. Excessive gestures are also not welcome - in order not to embarrass the interlocutor, gestures should be restrained. Pay attention to the person's personal space - the distance should be no less than the size of an outstretched arm.
Rules of house etiquette
Family members should especially be polite to each other. To maintain a warm relationship, you must constantly monitor the psychological climate, sincerely rejoice at the successes of loved ones, do not switch to insults during quarrels, use the words “sorry”, “thank you”, “ good morning" and others. It is necessary to respect the older generation and not read the personal records of your children without permission.
How to behave at the table
The main rule of conduct at the table is not to chew with your mouth open. Talking is also undesirable, especially when food is being chewed. Before putting a part of a common dish on your plate, you must first offer it to the rest of those present. You should not serve your own plate first, but give guests or older family members the opportunity to do it. When setting the table, common cutlery is placed next to each dish. Soup must be served in special bowls from the seated person on the right.
Away etiquette
Accepting friends and visiting them as guests is a good practice of etiquette form of dating. Dinner is considered the best time for a reception, but people must be invited in advance so that they can adjust their plans. Dress code may be informal. According to etiquette, an unfamiliar guest is called all those present by name only after his own introduction. In a friendly company, you can skip serving the main course, but at a business dinner, this is unacceptable. It is important to be able to use cutlery of different types, even if the owners of other national traditions.
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Norms and rules of decency for men and women - the basics of conducting secular conversation and behavior in society
